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BT is the UK's largest communication services provider

Leadership Development, Talent Development and Coaching Services


BT is the UK's largest telecoms provider and a world leading provider of communications solutions and services, operating in 170 countries.

BT’s principal activities include networked IT services, local, national and international telecommunications services, and higher-value broadband and internet products and services. BT are a long standing client of First Ascent.

We have had the privilege of working with BT since the mid 1990s.


Our services to BT include Team Development Programmes, Leadership Development Programmes, Execuive Coaching, Talent programmes and specialist functional training. 

First Ascent helped to create and deliver the My Customer Challenge Programme – a huge cross company programme designed to help staff at all levels take personal leadership of customer focussed improvement projects.

A detailed case study of our work at BT is available on request.